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What to expect with the unexpected

4/2/2021 (Permalink)

SERVPRO Call us today 708-240-4873

SERVPRO of LaGrange Park/North Riverside is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of LaGrange Park/North Riverside has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Spring Cleaning!

4/2/2021 (Permalink)

Spring Cleaning Call us today 708-240-4873

Spring cleaning time is here again, and a great opportunity to clean and organize your living spaces.

Here are some great tips to freshen up your home and make is sparkle:

Wipe off a dirty faucet.

To get rid of lime buildup, make a paste of 1 teaspoon vinegar and 2 tablespoons salt. Apply to sink fixtures and rub with a cloth.

Tidy up a toilet.

Pour a cup or more of diluted white distilled vinegar into the bowl. Let sit several hours or overnight. Scrub well with a toilet brush and flush.

Eliminate odors.

Swab plastic containers with a cloth dampened with vinegar.

Freshen up the fridge.

Clean the shelves and walls with a solution of half water and half vinegar.

Battle litter-box odor.

Cat litter can leave behind an unwelcome smell. Eliminate it by pouring a half-inch of white distilled vinegar into the empty litter box. Let stand for 20 minutes, then rinse with cold water.

Steam away a microwave mess.

Fill a small bowl with equal parts hot water and vinegar, and place it in the microwave on high for 5 minutes. As the steam fills the microwave, it loosens the mess, making clean up a breeze.

Remove wax.

If you get melted candle wax on your wood furniture or floors, gently wipe it away with a cloth soaked in a solution of equal parts white vinegar and water.

Erase crayon.

If your kids get crayon marks on the walls or floor, dip a toothbrush in white vinegar and gently scrub. The vinegar breaks down the wax, making for an inexpensive, nontoxic way to clean up after children.

Restore showerhead pressure.

If your shower-head gets clogged with mineral deposits, soak it for 15 minutes in a mixture of ½ cup vinegar and 1 quart water.

Another great do it at home cleaning solution is baking soda.  Baking soda is great to freshen up stale and stinky smells in the home.  

Here are some tips from Better Homes and Gardens for uses of baking soda around the house:

Stale-smelling sponges

Soak these kitchen staples in baking soda and water to freshen them up so you can use them a little longer.

Musty upholstery and carpets

Deodorize the soft, cushy places around your house by sprinkling surfaces with baking soda, letting it sit for 15 minutes, and then vacuuming it up.

Grimy toys

Naturally fight the effects of your little one's grubby hands by wiping them with a sponge dipped in a baking soda and water solution.

A mildew-y bathroom

Scrub your tub, tile, sink and shower curtain with a damp sponge and baking soda. Rinse to reveal gleaming surfaces.

A messy grill

Combat a summer's worth of cookout grime by sprinkling some baking soda on your grill-cleaning brush before you scrub away.

Finally, one of my favorite non chemical cleaning items is to use lemon.  Lemons are a natural, mild disinfectant, and a quick trip to the store and you have a powerful cleaning weapon with no worries about chemicals.

According to thekitchn.com, lemons are "nature's little hand scrubbers".  Here are some of their useful tips on how to use lemon in your spring cleaning:

Clean Wood Cutting Boards

Apply salt: Sprinkle the cutting board with coarse salt.

Scour the surface: Using a lemon half with the cut side down, scour the surface, squeezing slightly to release the lemon juice as you go.

Let sit, then scrape off: Let sit for 5 minutes, and then scrape the gray, dirty liquid into a small bowl using a bench scraper, and discard.

Rinse: Give the surface a final rinse with a clean wet sponge.

Smoking in the home

3/12/2021 (Permalink)

Fire Damage Emergency Service Response 24/7

According to the National Fire Protection Association, smoking materials that include cigarettes, pipes, and cigars started an estimated 17,200 home structure fires. This was reported from U.S. fire departments. Amongst these 17,200 estimated fires, these fires cause 570 deaths, 1,140 injuries and $426 million in direct property damage. It was also reported that smoking materials caused 5% of reported home fires, 21% of home fire deaths, 10% of home fire injuries, and 6% of the direct property damage. According to the NFPA, most deaths in home smoking-material fires were caused by fires that started in bedrooms or in living rooms, family rooms or dens. It is also a face that the risk of dying in a home structure fire caused by smoking materials rises with age. 

With that being said, it is encouraged to use smoking materials outside of the home. Designate a "smoking area" such as the garage or outside. This will help eliminate the risk of a fire starting in the actually home. 

Spring Thaw

3/12/2021 (Permalink)

Water Damage Here are some tips!

As we begin to enter Spring season, the process of snow melting can cause water damage to homes and businesses. This will then lead to flooding. It could be minor or major, but still cause water damage problems. Here are some ways to help prevent water damage as we enter this spring thaw out season. Now, you may not be able to prevent water damage under ever circumstance, but you can prepare your home ahead of spring-thaw months to prevent common causes of damage. 

1. Basement pumps- install a sump pump or sewer backflow value and keep a battery-operated backup in case of power failure. Also, make sure to consider installing a water alarm that warns when water is accumulating in your basement. 

2. Basement storage- Make sure to keep valuable items out of your basement. Removing any electronics or stored valuables from your basement prior to spring-thaw warnings could prove to be an important ounce of prevention. 

3. Debris removal- Be sure to remove debris from window wells, gutters and downspouts. 

4. Doors and windows- Check for any leaks around doors and windows. 

5. Exterior walls- Keep all exterior walls of your home well painted and sealed. 

6. Flood drains- If you have flood drains, make sure they work properly. 

7. Foundation cracks- Make sure to inspect your foundation for cracks that will allow water seepage and initiate repairs. 

8. Fuel tanks- Permanently anchor any fuel tanks. 

9. Grading- inspect the grading around your home and make any changes. Design the grading to encourage the water to flow away from your home. 

10. landscaping- Make sure to trim trees and bushes away from your home and do not store wood or compost piles nearby. 

11. Roof- Keep your roof in good repair. Unless a tree falls on your roof during a storm, most insurers expect you to maintain your roof to prevent water leaks caused by snow melting or torrential downspouts. 

Whether you are able to control the situation or not, we here at SERVPRO are always here to help you get your home or business back to like the disaster never even happen. That is way we are always here to help! 

Frozen Pipes

1/31/2021 (Permalink)

Water Damage Frozen Pipe

Thawing a frozen pipe the correct way is crucial to minimizing the damage. In order to thaw a frozen pipe, you need to first determine which pipe or pipes are frozen. You can do this by turning on the faucets, and if no water comes out or only a slight trickles out, then you have a frozen pipe. Before you begin attempting to thaw a frozen pipe, you need to open the faucet that the pipe feeds water into. You need to make sure to open both the hot and cold handles. This then will help relieve pressure in the system, and then will allow the water to escape once you begin to thaw the pipe. When beginning to thaw the pipe, you should always start near the faucet then work your way down to the blockage. This will help ensure that the melting ice and steam is able to escape through the open faucet. If you start the thawing process closer to the blockage, the melting ice could get stuck behind the blockage, creating more pressure in the pipe and increasing the chances the pipe will burst. When it comes to thawing the frozen pipe, you could use a hair dryer, heat lamp or portable space heater, hot towels, or electrical heating tape. If the frozen pipe is enclosed, you will need to either turn the heat up in the property, infrared lamp, or cut out a section of the wall to thaw out the frozen pipe/pipes. Remember NEVER attempt to thaw a pipe using an open flame. This can not only damage the pipe, but it can also start a fire in your property. If the frozen water pipe does burst, the first thing you should do is shut off the main water line into your property. This then will prevent additional water from flowing and damaging your property. Then you will need to call a professional, like SERVPRO, to help fix the problem. Therefore, in order to help prevent frozen pipes make sure to keep the heat on in the home, allow faucets to drip slightly, keep all interior doors open, seal up holes and cracks, add extra insulation, and remove exterior hoses and shut off interior valves feeding those hoses. 

Continuing Education Classes

1/14/2021 (Permalink)

Continuing Education Upcoming Class!

Every year, SERVPRO of Elmhurst provides continuing education in the areas of water, fire and mold mitigation.  Education increases the opportunity for the community of professionals responsible for helping you when disaster strikes: The more you informed the community of first responders, the better able to help limit damage, save important personal belongings and control costs during a time of crisis.   

At SERVPRO of Elmhurst, we work with adjusters, insurance agents, real estate agents, brokers, home inspectors, and office professionals by providing state-sanctioned Ethics Classes. Raising the bar when it comes to how people are treated especially in the time of need to protect their homes and personal belongings is essential to the insurance claim process.

Our goal is to make it "Like it never even happened."  As a recent client said, "the whole clean up and insurance process was as painless as it could have been."

Check in with us on our upcoming classes. We are now offering virtual CE classes! 

Why choose us

1/14/2021 (Permalink)

Here to help SERVPRO

SERVPRO of LaGrange Park/ North Riverside specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Berwyn, IL land area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 708-240-4873

Commercial Property

1/10/2021 (Permalink)

Commercial Water Damage

You want your business to make as much profit as possible, but you may be losing money without even realizing it. Leaks from damaged pipes, as well as other areas, are a common source of trouble in many buildings. It is important to perform regular inspections to make sure everything is in top condition. Here are a few problems that might end up costing you money.

1. Damaged Roofing

Leaking pipes are not the only potential source of excess water. The roof is an important part of the structure of your business, as it protects you from severe weather and keeps the inside of the building dry. However, if you do not properly maintain your roof, you could end up with a lot of damage. In some cases, the structure of the building may weaken or a mold growth might develop. Make sure to regularly check the condition of your building and perform repairs as needed.

2. Broken Appliances

Another common source of water is from broken appliances. The damage here can range from a small leak to a lot of flooding. One way to prevent this is to test your equipment regularly to ensure it is in proper working condition. As items begin to age and break down, replace them to prevent any significant problems.

3. Pipes and Plumbing

Damaged pipes can sometimes be a hidden source of wasted water and money. If you are not performing regular maintenance, a persistent leak could end up costing hundreds or thousands of dollars in extra water bills. Leaks can also indicate aging pipes that could cause a lot of damage if not replaced.
Performing regular maintenance in your building is a great way to locate problems and prevent big issues from leaks or damaged pipes. If you do experience damage, however, a water restoration company can perform necessary repairs to your building and belongings.

Winter Storms

1/7/2021 (Permalink)

Storm Damage Be prepared!

Protecting your home is vital in the winter months. A frozen water pipe can burst and flood your house. An ice dam in your gutter can cause water to seep into and saturate an interior walls of your home. Here is a list from Nationwide insurance that they advise their homeowners on during the winter months to prepare their homes for the cold.

  • Clean out the gutters, disconnect and drain all outside hoses. If possible, shut off outside water valves.
  • Insulate walls and attics, and caulk and weather-strip doors and windows.
  • Repair roof leaks and remove tree branches that could get weighed down with ice or snow and fall on your house – or your neighbor's. (Avoid liability for the latter.)
  • Wrap water pipes in your basement or crawl spaces with insulation sleeves to slow heat transfer.
  • Consider an insulated blanket for your hot water heater.
  • If you have a fireplace, keep the flue closed when you're not using it.
  • Have a contractor check your roof to see if it would sustain the weight of a heavy snowfall.
  • Make sure your furniture isn't blocking your home’s heating vents.
  • During cold spells, keep cabinet doors open to allow warm air to circulate around pipes, particularly those in the kitchen and bathrooms.
  • Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces.
  • If your house will be unattended during cold periods, consider draining the water system.
  • Avoid ice dams– where water from melted snow refreezes in the gutters and seeps in under the roof, soaking interior walls. Here’s how:
    • Ventilate your attic.
    • Insulate the attic floor well to minimize the amount of heat rising through the attic from within the house.
    • Consider having a water-repellent membrane installed under your roof covering.

 If you do find that you have damage to your home, the Insurance Information Institute has published some tips on what to do in the case of a winter storm and managing the damage to your home. 

  1. Take pictures of the damage immediately. If you have "before" pictures, that's even better. Those pictures will help ensure that your insurer cannot claim that the problem was preexisting.
  2. Make temporary repairs to keep the damage from getting worse but hold on to all of your receipts.
  3. Don't make pricey repairs before the insurance adjuster arrives.
  4. Don't assume something is not covered. Take out your policy. Most weather-related damage like burst pipes, a collapsed roof and ice dams are covered.
  5. Call a reputable company to come and help with any damages to your home. Choose a company that will work with your insurance company.

SERVPRO of LaGrange Park/North Riverside is here to help in your time of need for all your winter storm damage needs.  Give us a call at 708-240-4873.  We work with your insurance companies to make it “Like it never even happened.” 

Lending a helping hand

1/5/2021 (Permalink)

Fire Damage Residential Fire Damage

We have a really great relationship with our local fire departments, and follow their social media pages. After scrolling through our daily feed, we came across the Addison Fire Department's post about a local fire. What stood out about this post was that our local fire department and other FDs went to help with this major residential fire that took place. The AFPD responded to a house fire, and the smoke detectors did their job by alerting the family of the fire. They were all able to escape safely. They were very thankful for the help from the Wood Dale FPD, Elmhurst FD, and Itasca FPD for coming out to help. The family had told the firefighters that there were two guinea pigs in the home, and they were able to find and save them. The guinea pigs received O2 therapy and vigorous rubbing, and both where successfully resuscitated. The fire started in the basement, and the heat and smoke rose up throughout the house. They enforced to make sure your smoke detectors are working, and the batteries are changed! They also stated to make sure you keep your bedroom doors closed when sleeping, and try not to risk your life to save a pet. That is what the firefighters are for, and they will do their best to rescue them. 

The main take away from this message was to always make sure to test your smoke detectors at least once a month, and the batteries should be replaced at least once or twice a year. Also, a huge shoutout to our local fire department for helping out a different fire department in order to get everyone out safely, along with the pets.